Email us
For anything at all.
support@mentallic.storeWE'RE HERE
Talk to a human.
Real people, real answers. We reply within 24 hours — usually much faster.
Support online · avg. reply 3–4 hours
Track your order
Live status of your delivery.
Open tracking →Returns & trial
60 days, no questions. We cover return shipping.
Refund policy →Write to us
Tell us what's going on.
Order number helps but isn't required. Describe the situation — we'll figure out the rest.
Before you write — quick answers.
Where is my order?
Tracking goes live within 24-48h of purchase. Open Track Your Order in the menu or the link above.
How does the 60-day trial work?
Use the product for up to 60 days. Not for you? Email us — we send a return label and refund in full.
Do you ship to my country?
We ship worldwide, free over $50. Duties included for US, UK, EU, AU, NZ, CA.
Prefer the old way? — support@mentallic.store
Mon–Sun · We actually answer.